The installation service is available for every item we sell. Experienced and qualified technicians install cranes and accessories at our client’s convenience. A range of accessories such as remote control systems and variable speed control device and so on is also available.
Also we can offer turn-key project. We have professional installation team and rich overseas installation experience. Once requirement, the best installation solutions will be recommended in time.
The commissioning will be done very well by our engineer after finishing the installation.
Safety is the top priority for us. We provide extensive specialized training and instructions not only for our technicians and inspectors, but also for your crane operators. We customize and specify your lifting equipment training requirements. We offer a total support package that aim to add value to your workforce and increase safety awareness at your workplace.
We combine all your training requirements, from basic crane operator training to a personalized training seminar to meet your company's unique requirement. We offer crane operator training, health and safety training as well as maintenance training.
Shandong Oulange Heavy Industry Machinery Co., Ltd provides customers with many consulting services, including products, marketing, repair, maintenance, etc. in a way of telephone, E-mail and correspondence. Our company not only accepts the service request and complaints from customers, we also adopt clients' proposals and put customer care in to effect in a way of phone and messages. In a word, we devote ourselves to solving problems for customers. Meanwhile, we will fully understand customers' demands and improve our products and services. Your consults will be warmly welcomed and your concern and support is our motivation to go on.
According To Working Conditions And Data Provided By Customer, Design The Exact Crane Model For The Customer And Determine The Scope Of Supply.
Set A Reasonable Delivery Date To Ensure That The Customer Receives The Goods In Time And Does Not Affect The Customer's Project Schedule.
Ensure That We Have The Best Price For The Same Configuration.
If The Customer Needs Us To Send Engineers To Guide The Installation, We Will Prepare A Separate Quote For The Customer To Guide The Installation And Arrange Installation Engineers 2 Months In Advance.
Updates: Weekly Production Progress Updates.
Management: Assign Technicians For Product Tasks And Troubleshooting.
Inspections: Contact Inspection Organizations At Production Start To Ensure Quality.
Commitments: Provide Quality Assurance, After-Sales Service, And Transportation.
We Provide An 18-Month Warranty From The Bill Of Lading Date, Including Free Spare Parts. Any Quality Issues Reported Will Be Handled Promptly At No Cost.
With 428 Service Centers In China, We Offer 24-Hour Support. Our Personnel Address Quality Issues And Provide Technical Advice And Training, Covering Costs For Confirmed Quality Problems.
After The Warranty, Spare Parts Are Available At Discounted Prices, With On-Site Engineering Support For A Fee. Spare Parts Will Be Available For 30 Years.
Shandong Xintai Yangliu Industrial Park
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